Privacy Policy

Effective Date: [Insert Date]

Creed Label (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Name, email address, phone number, and billing/shipping addresses.
  • Payment information (processed securely via third-party payment gateways such as Shopify Payments, PayPal, etc. — we do not store card details).
  • Account login details (if you create an account).
  • Purchase history and preferences.
  • Information you provide via forms, email, or customer service enquiries.
  • Technical data such as IP address, browser type, device information, cookies, and usage data.

2. How We Collect Information

  • When you place an order on our website.
  • When you sign up for our newsletter or marketing communications.
  • When you contact us via email, social media, or customer service.
  • Automatically through cookies, analytics, and website tracking tools.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your account, orders, and customer service inquiries.
  • To send you marketing communications (if you have opted in).
  • To improve our website, products, and services.
  • To comply with legal obligations and protect our rights.

4. Direct Marketing

We may use your email or contact details to send you marketing communications about new releases, offers, or brand updates. You may opt out of receiving marketing emails at any time by clicking the unsubscribe link or contacting us directly.

5. Sharing Your Information

We may share your personal information with:

  • Service providers and third-party vendors who assist us in operating our business (e.g., payment processors, shipping companies, marketing platforms).
  • Law enforcement or regulatory bodies if required by law or to protect our rights.
  • Other parties with your consent or at your direction.

6. Storage and Security

  • Your data is stored securely within Shopify’s servers and trusted third-party services.
  • We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
  • However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Your information may be transferred to and stored in countries outside of Australia. By using our services, you consent to such transfers.

8. Your Rights

  • You have the right to access, correct, or delete your personal information.
  • You may also have the right to object to or restrict certain processing of your data.
  • To exercise these rights, please contact us at [Insert Contact Information].

9. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Opt out of direct marketing communications.

To exercise these rights, contact us at info@creedlabel.com.

10. Data Retention

We retain your personal information only as long as necessary for business and legal purposes. When no longer needed, your information will be securely destroyed or anonymised.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Creed Label

Email: info@creedlabel.com

Location: Sydney, Australia

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